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Our story & safety · 196

Shipping and returns

Shipping costs in Malaysia, bundle shipping and what to do if an order has a problem.

Dr Steven Goh · 146 words

Shipping and returns
Answer first

Single Folli Series and Dr. M items ship within Malaysia for RM20 to West Malaysia or RM30 to East Malaysia, added at Stripe checkout, and every bundle of 3 ships free. If an order arrives damaged, wrong or not at all, message Folli-Doc on WhatsApp 018-264 9747 with your order details and photos, and we will sort it out with you.

Shipping costs

RM20 West Malaysia, RM30 East Malaysia for single items. Buy 3 bundles ship free.

Delivery times

Usually a few working days to West Malaysia and longer to East Malaysia.

Problems with an order

Keep the packaging, take photos, and contact us as soon as you can.

Questions

Can I return an opened product?

Message us first; for hygiene reasons opened products are handled case by case.

Do you ship overseas?

No. We deliver within Malaysia only and don't accept overseas orders.

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