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Folli-Doc · 033

How Folli-Doc trains its therapists

What Folli-Doc therapists learn before they work on clients: technique, hygiene, honest language and when to refer.

Dr Steven Goh · 144 words

How Folli-Doc trains its therapists
Answer first

Folli-Doc therapists train in the techniques for each service, hygiene and scalp safety, consistent photo-taking, and how to explain services honestly without overpromising. They also learn when to stop and refer someone to a doctor.

Technique and hygiene

New therapists learn each service step by step under supervision, with clean tools, single-use items where needed and clear checks before and after every session.

Honest language

Therapists are taught to describe what a service does and does not do, to avoid medical claims, and to give full prices before anything starts.

Knowing when to refer

Sudden, patchy or painful hair loss, open wounds or signs of infection are reasons to pause and suggest seeing a doctor.

Questions

Are therapists doctors?

No. They are trained cosmetic hair and scalp therapists.

Can I ask about a therapist's experience?

Yes, ask at your consultation.

Book a consultation

Start with a scalp check

Tell us a little about your hair. The form opens WhatsApp with your details filled in, ready to send to Dr Steven’s team.

  • Your scalp is checked before anything is recommended
  • Full price is explained before you decide, with no obligation
  • We serve you in English, 中文 or Bahasa Melayu

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